FAQ

REGISTRATION

Registering on See Phillips allows you to create an account, which allows you to check on the status of your order, as well as faster check out for future orders. You can register for an account in the upper right corner of every page. Once you are a registered user, simply click sign in on the top right of the homepage to access your account. If you have forgotten your account password, please click “forgot password” when signing in to reset your password.

 

NEWSLETTER

You can sign up for the See Phillips newsletter at the bottom center of every page. You will receive periodic updates on new products, events, and restocks. You can unsubscribe at any time by selecting “unsubscribe” at the bottom of any newsletter.

ORDERING ONLINE

To place an order, add an item to your cart and proceed to check out. Once your order has processed, you will receive an order confirmation e-mail. Once your order has shipped, you will receive a shipping confirmation e-mail with tracking information.

Please note, once an order has been placed, we are unable to make changes to the order details or delivery address. Please ensure all details are correct prior to purchasing.

If you need assistance with your order or help locating a specific item or style, please e-mail us at shopseephillips@gmail.com.

 

CART

Products on www.shopseephillips.com are sold on a first come first served basis.

Your item is not reserved once you add to cart. Once you begin the checkout process the item will be reserved for 5 minutes to allow you to complete your purchase.

SHIPPING

All orders are shipped from Austin, Texas, and are all fulfilled by USPS.

Orders placed online typically arrive within 7/10 business days from the date when the order is confirmed. In the event of a delay, you will be noticed by e-mail.

 

TRACKING YOUR DELIVERY

A tracking link directing you to the shipper’s portal will be sent to you via email once your order has shipped.

RETURNS 

Unfortunately, we do not accept return of products.

EXCHANGES

Unfortunately, we do not accept exchanges of products.  

All payments made on www.shopseephillips.com are secure. You may pay by debit card, credit card, or Paypal.